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BetRepublic Casino Privacy Policy

At BetRepublic, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our platform at betrepublic.com. By completing your BetRepublic registration and using our services, you acknowledge that you have read and understood the terms described in this document. We are committed to handling your data responsibly and in full compliance with applicable data protection laws.

Who We Are

Here at BetRepublicCasino, we operate under Zentoria Limited, a company licensed and regulated under the Tobique Gaming License (licence number 1021394, issued by the National Excise License Office). Our BetRepublic online casino and sportsbook serves players across numerous international markets, including the UK, Norway, Finland, Canada, Australia, New Zealand, and many more regions worldwide. If you have any questions regarding this policy, you can contact us at [email protected].

Information We Collect

When you interact with our BetRepublic Casino official website, we may collect the following categories of personal information:

Personal Identification Data

  • Full name, date of birth, and nationality
  • Email address, phone number, and residential address
  • Government-issued identification documents for KYC verification
  • Username and password associated with your BetRepublic login

Financial and Transaction Data

  • Payment method details, including card information or cryptocurrency wallet addresses
  • Deposit and withdrawal history across all supported methods, including Visa, Mastercard, Revolut, Bitcoin, Ethereum, and other crypto assets
  • Transaction amounts and timing records

Technical and Usage Data

  • IP address, browser type, and operating system
  • Pages visited on our platform, time spent, and clickstream data
  • Device type — whether you access us via desktop or mobile browser
  • Session logs related to your BetRepublic casino login activity

Communications Data

  • Records of your interactions with our 24/7 live chat support and email correspondence
  • Feedback, complaints, and any other messages you send to us

How We Use Your Information

We at BetRepublic use the data we collect for a range of purposes essential to delivering our services safely and effectively. Specifically, we use your information to:

  • Verify your identity during registration and throughout your use of our platform
  • Process your deposits and withdrawals, including cryptocurrency transactions
  • Administer your account, bonuses, and participation in our VIP loyalty programme
  • Comply with anti-money laundering (AML), Know Your Customer (KYC), and other regulatory obligations under our Tobique Gaming License
  • Personalise your experience and provide relevant promotions, including welcome bonuses and reload offers
  • Provide responsive customer support via live chat and email
  • Detect, investigate, and prevent fraudulent or abusive activity on our platform
  • Improve our website, product offerings, and overall user experience
  • Send you marketing communications where you have given consent (you may opt out at any time)

Legal Basis for Processing

Our BetRepublicCasino processes your personal data on the following legal grounds:

  • Contractual necessity — to fulfil our obligations to you as a registered player
  • Legal compliance — to meet our regulatory and licensing requirements
  • Legitimate interests — to protect the security of our platform and prevent fraud
  • Consent — for marketing communications and optional personalisation features

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information with trusted partners and entities in the following circumstances:

  • Payment processors and financial institutions — to facilitate your transactions via methods such as bank transfer, Revolut, Skrill, or cryptocurrency networks
  • Game providers — including Pragmatic Play, Evolution Gaming, NetEnt, and others, who may receive limited technical data necessary to deliver gameplay
  • Regulatory and law enforcement authorities — where required by law or under the terms of our gaming licence
  • Identity verification services — used to complete KYC checks in line with our obligations
  • Group companies — Zentoria Limited operates multiple platforms; data may be shared within the group for administrative and compliance purposes

Any third parties with whom we share data are required to handle it in accordance with applicable data protection standards and our contractual instructions.

Data Retention

We retain your personal information for as long as your account remains active and for a minimum period thereafter as required by our regulatory obligations. In most jurisdictions, this means we keep your records for at least five years following account closure or your last transaction. When data is no longer needed, we securely delete or anonymise it in line with our internal data retention procedures.

Your Rights

Depending on your country of residence, you may have the following rights regarding the personal data we hold about you:

  • Right of access — you may request a copy of the personal data we hold about you
  • Right to rectification — you may ask us to correct inaccurate or incomplete information
  • Right to erasure — you may request deletion of your data, subject to our legal retention obligations
  • Right to restriction — you may ask us to limit how we process your data in certain circumstances
  • Right to data portability — you may request a structured, machine-readable copy of data you have provided to us
  • Right to object — you may object to processing based on legitimate interests or for direct marketing purposes
  • Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our BetRepublic Casino official website to enhance your browsing experience, remember your preferences, and analyse how our platform is used. These technologies help us improve performance and deliver relevant content. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services. Please refer to our dedicated Cookie Policy for full details.

Security of Your Data

We take technical and organisational security measures seriously. Our BetRepublic platform uses industry-standard SSL encryption to protect data in transit, and we implement access controls, firewalls, and regular security assessments to safeguard your information. While no system can guarantee absolute security, we are continuously working to maintain a high standard of data protection across all operations.

International Data Transfers

As Casino BetRepublic serves players across multiple countries and territories, your data may be transferred to and processed in jurisdictions outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including contractual protections consistent with applicable data protection requirements.

Responsible Gaming and Data

We may use your gameplay data to monitor for signs of problem gambling and to fulfil our responsible gaming obligations. This includes tracking deposit frequency, session duration, and wagering patterns. Our use of data for this purpose is in your interest and forms part of our duty of care as a licensed operator.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our platform. Your continued use of our services following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data at BetRepublic Casino, please do not hesitate to reach out to us. You can contact our support team at any time via live chat on our website or by emailing us at [email protected]. We are here to help and will respond to all privacy-related enquiries promptly.

Content updated: June 11, 2026